SHIPPING AND DELIVERY

Contents

Shipping & handling

1. We ship all over the world. Just buy and enjoy our great service, we ship direct to your door.

2. Our handling time is 2-7 business days after your payment has been processed, a tracking number (if applicable) will be provided to you after that. Shipping fees depend on the weight of your items along with the destination. We charge very low shipping fees for our customers to save you even more money.

3. We offer Shipping Insurance to protect your package against any lost or damaged shipments. For any issues reported, we will help to resolve your problems immediately.

4.Flat Rate Shipping takes about 7 to 25 business days to reach destination countries in the world. However, regional variations apply which are out of our control so we kindly ask our customers to be patient.

a) For USA, Canada, Australia customers, it takes about 7 to 14 business days.

b) For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 25 business days.

c). For customers in South America, it may take 15 to 30 business days.

d). For other countries, it may take 15 to 25 business days.

5. For Standard Rate Shipping, it usually takes 6 -10 business days to most destination countries in the world. The tracking number will usually be trackable on the respective courier website 1 to 2 days after we have shipped the goods. Occasionally, there may be a slight delay before the package(s) become trackable while they are logged by the respective shipping company. This is outside our control so we kindly ask our customers to be patient.

6. For Expedited Rate Shipping, we ship by DHL, Fedex or other expedited shipping depending on your location; shipping time is 3 – 7 business days.

Please Note:

What is item processing time ?

After your order has been received, every item will undergo strict quality control in order to ensure the product’s quality. Please note that different items are subject to different processing times. Generally,Samples is 7 days around. Bulk is 30-35 days after you confirm all details.

1. Due to customs clearance times getting longer, Standard Rate Shipping and Hong Kong Post times have been affected.

2. Annual Chinese Public Holidays: Chinese Lunar New Year (usually in February), Labor Day (1st May every year), Chinese National Day (1st October every year). Please note that all delivery times will be affected during these times of year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.

3. Processing time: In order to guarantee the quality of products, Newoneline has to prepare your goods before they are shipped out. We perform strict quality control on the products and carefully package your items.

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      Reference Size Chart

      Since children grow at his/her own pace, we recommend measuring the baby or toddler’s height for the best fit. If you have any questions, feel free to give us a call and we are more than happy to help find the best size for your baby or toddler.Notes – Conversion: 2.45cm = 1 inch | All measurements are approximate due to ironing and fabric stretch taken into accountBaby Size Chart: Baby Onesies | Baby T-Shirts | Sleep N Play | Lap T’s | Beanie Hats | Headbands | Bibs | Burp Cloths | Blankets | Blanket Sack | Sleep Gowns |  Baby Joggers Baby Bloomers | Baby Tank TopsToddler/Youth Size Chart: Toddler/Youth Tank Tops | Toddler/Youth T-Shirts | Girls Toddler/Youth T-Shirts | Raglan Toddler/Youth T-Shirts

      Adult Size Chart: Men’s Shirts | Women’s Shirts

      NEONELINE® - BABY ONESIE SIZE CHART

      SizeAgeWeight (lbs.)
      Preemie/NBPreemie/Newbornup to 7 lbs.
      0-3M0 – 3 Months up to 9 lbs. 
      3-6M 3 – 6 Months 10 – 16 lbs. 
      6-12M 6 – 12 Months 17 – 20 lbs. 
      12-18M12 – 18 Months 21 – 24 lbs 
      18-24M18 – 24 Months25 – 27 lbs. 

      NEONELINE® - BABY T-SHIRT (CREW NECK) SIZE CHART

      SizeChest (cm)Length (cm)
      0-3M24 cm29 cm
      3-6M25.5 cm31 cm
      6-12M28 cm34 cm
      12-18M30 cm35 cm
      18M-24M31 cm36 cm

      NEONELINE® - BABY GIRLS T-SHIRT SIZE CHART

      SizeChest (cm)Length (cm)
      0-3M22.5 cm21 cm
      3-6M23.5 cm22 cm
      6-12M24.5 cm23 cm
      12-18M25.5 cm24 cm
      18M-24M30.5 cm34 cm

      NEONELINE® - SLEEP N PLAY SIZE CHART

      SizeChest (cm)Length (cm)
      Newborn22 cm43 cm
      0-3M24 cm47 cm
      3-6M25 cm49 cm
      6-12M27 cm51 cm
      12-18M31 cm52 cm

      NEONELINE® - LAP T’s SIZE CHART

      SizeAgeWeight (lbs.)
      Preemie/NBPreemie / Newbornup to 7 lbs.
      0-3M0 – 3 Months up to 9 lbs.
      3-6M3 – 6 Months 10 – 16 lbs.
      6-12M6 – 12 Months 17 – 20 lbs.
      12-18M12 – 18 Months21 – 24 lbs.
      18-24M18 – 24 Months25 – 27 lbs.

      NEONELINE® - BEANIE HATS SIZE CHART

      SizeDiameter (cm)
      Preemie/Newborn14 cm
      0-6M16 cm

      NEONELINE® - HEADBANDS SIZE CHART

      SizeWidth (cm)Length (cm)
      16.985 cm54.61 cm
      Width (cm)Length (cm)
      21 cm20 cm

      NEONELINE® - BURP CLOTH SIZE CHART

      Width (cm)Length (cm)
      17.75 cm44.5 cm

      NEONELINE® - BLANKETS SIZE CHART

      Width (cm)Length (cm)
      76.25 cm101.50 cm
      SizeWidth (cm)Length (cm)
      0-6M30 cm60 cm

      NEONELINE® - SLEEP GOWNS SIZE CHART

      SizeChest (cm)Length (cm)
      Preemie/ Newborn20 cm47.5 cm
      0-3M21 cm52.5 cm
      3-6M22 cm56.5 cm

      NEONELINE® - BABY JOGGERS CHART

      SizeWaist (cm)Length (cm)
      0-3M19 cm26 cm
      3-6M21 cm28 cm
      6-12M22 cm29 cm
      12-18M24 cm30 cm

      NEONELINE® - BABY BLOOMERS CHART

      SizeWaist (cm)Length (cm)
      0-3M19 cm14 cm
      3-6M20 cm16 cm
      6-12M21 cm17cm
      12-18M23 cm18 cm

      NEONELINE® - BABY TANK TOPS

      SizeWaist (cm)Length (cm)
      12-18M24 cm30 cm

      NEONELINE® - TODDLER/YOUTH TANK TOPS SIZE CHART

      SizeChest (cm.)Length (cm.)
      2T26 cm33 cm
      3T27 cm33 cm
      4T28 cm36 cm
      5T29 cm37 cm
      6T (XS)30.5 cm37 cm
      7T(S)31 cm39 cm
      8T (M)32 cm40 cm

      NEONELINE® - TODDLER/YOUTH T-SHIRT (CREW NECK) SIZE CHART

      SizeAgeChest (cm.)Length (cm.)
      2T1-231 cm36 cm
      3T2-332 cm41 cm
      4T3-433 cm43 cm
      5T5-634 cm46 cm
      6T (XS)6-735 cm48 cm
      7T(S)7-837 cm31 cm
      8T (M)8-939 cm54 cm
      L9-1041 cm53 cm
      XL10-1143 cm54 cm

      NEONELINE® - GIRLS TODDLER/YOUTH T-SHIRT SIZE CHART

      SizeAgeChest (cm)Length (cm)
      2T1-228 cm38 cm
      3T2-3 29 cm41 cm
      4T3-4 30 cm43 cm
      5T5-6 31 cm46.5 cm
      6T (XS)6-733 cm49 cm
      7 (S)/8T (M)7-8 36 cm52 cm

      NEONELINE® - RAGLAN TODDLER/YOUTH T-SHIRT SIZE CHART

      SizeAgeChest (cm)Length (cm)
      2T1 – 232 cm40 cm
      3T2 –35 cm44 cm
      4T3 -437 cm46 cm
      5T5 -638 cm48.5 cm
      6T (XS)6 – 739 cm49 cm
      7T (S)7 – 841 cm.52 cm
      8T (M)8- 942 cm.54 cm

      NEONELINE® - MEN’S T-SHIRT SIZE CHART

      SizeChest (cm)Length (cm)
      XS43 cm59 cm
      S47 cm60 cm
      M50 cm63 cm
      L56 cm65 cm
      XL59 cm68 cm
      2XL65 cm70 cm

      NEONELINE® - WOMEN’S T-SHIRT SIZE CHART

      SizeChest (cm)Length (cm)
      S47 cm54 cm
      M50 cm57 cm
      L55 cm58cm
      XL59 cm61 cm