FAQs | NEWONELINE
Questions Answered
Quick answers for busy brands — from bamboo fabrics to shipping to custom orders.
- You send us the sketches or pictures of the clothing you want to make.
- We send you the costs for the samples and the estimated costs for bulk order.
- You place the sample order.
- Our designers confirm with you about the details and create the tech packs for you to check.
- We buy the fabrics according to the tech packs.
- We make the samples according to the tech packs.
- We send you the pictures to confirm
- You send us tech pack or your pictures and designs to us and we can make exact samples for you. Free sample only need courier fee.
We could offer your customer sample. Free sample only need courier fee.
Samples is 7 days around. Bulk is 30-35 days after you confirm all details.
30 pieces each size per style
We can make customized logo on the label and garments.
We work on EXW, FOB, CIF, and CIP terms. If you would like to work under other terms, let us know, and we’ll do what we can to accommodate you.
Shipping cost depends on the weight of your goods. Normally we use express(FedEx, UPS, DHL, TNT), by sea or by train. We also have our own forwarder to arrange the shipping, they also could quote the shipping cost for you to contrast. However, we could also follow your special requirement if you want.